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Emergency Operations Plan
I. INTRODUCTION

II. PLANNING & PREPAREDNESS ACTIVITIES
Mitigation, Preparedness, Response & Recovery
Hazard Vulnerability Analysis (HVA)
Incident Specific Response Plans
Critical Asset Assessment Planning
Departmental Planning
Integrated Community Planning & Mutual Aid

III. HOSPITAL INCIDENT COMMAND SYSTEM (HICS)
HICS Structure
Hospital Command Center (HCC) Operations
Virtual Hospital Command Center (VHCC) Operations
Incident Briefing Process

IV. EMERGENCY OPERATIONS/HICS ACTIVATION
Emergency Event Criteria
Incident Response Protocol
Authority to Activate HICS
HICS Incident Levels
Hospital Command Center Activation Protocol
Hospital Command Center Phone Numbers
Establishment of Operational Centers

V. ALERT/COMMUNICATION/PUBLIC INFORMATION
Center-wide Notification of HICS Activation
Staff Communications During Emergencies
Notifying & Communicating With External Authorities
Communicating With Other Healthcare Organizations
Communicating With Patients & Family Members
Communicating With the Media & the Public
Communicating With Supply Chain Vendors
Alternate Communication Capabilities
Alternate Care Site (ACS) Communications

VI. RESOURCE AND ASSET MANAGEMENT
Monitoring Resources & Assets
Replenishing Supplies

VII. SECURITY & SAFETY OPERATIONS
Access & Egress Control
Managing Hazardous Waste
Biological, Radiological, & Chemical Isolation & Decontamination

VIII. STAFF MANAGEMENT
Management of Staff Dependent Activities

IX. UTILITIES MANAGEMENT

X. PATIENT MANGEMENT
Clinical Capabilities Monitoring
Evacuation
Alternate Care Sites/Surge Strategy
Protective Equipment, & Infection Safety, Staff Hygiene and Sanitation
Psychological Support
Fatality Management
Patient Tracking
Disaster Privileges / Credentialing Volunteers

XI. CLINICAL & BUSINESS RECOVERY
HICS/EOP Deactivation Process

XII. Performance, Education, Exercise & Review

XIII. APPENDIX